Effective Date: 01-07-2023
Thank you for shopping at GeekSwags India. We take pride in providing premium-quality products to our valued customers. As a fashion brand offering print-on-demand items, we want to ensure your complete satisfaction with your purchase. Please read our Refund and Return Policy carefully before placing an order.
1. Refund Policy: We do not offer refunds for our products unless the items received are damaged or defective. If you receive a damaged or defective product, please contact our customer support team within 3 of receiving the order. We will work with you to resolve the issue promptly. All refund cases will be resolved within 1 month from date of reaching out and refund mode will be original source.
2. Return Policy: As all our products are made-to-order, we do not accept returns for reasons other than product defects or damage during shipping. If your product arrives damaged, please contact us within 3 of delivery, and we will arrange for a replacement.
3. Return Process: To initiate a return for a damaged or defective product, please contact our customer support team at support@geekswags.i. Please include your order number and clear photos of the damaged or defective item in your email. We will guide you through the return process and ensure a hassle-free experience.
4. Exceptions: Please note that personalized or custom-made products are exempt from our refund and return policy unless they are damaged or defective. Additionally, we do not accept returns for any change of mind or incorrect size ordered.
5. Shipping Costs: If you are eligible for a return due to a damaged or defective product, we will cover the shipping costs for the return and replacement.
6. Contact Us: If you have any questions or concerns regarding our Refund and Return Policy, please reach out to us at support@geekswags.in or +919772081897. We are here to assist you.
By placing an order with GeekSwags India, you acknowledge that you have read, understood, and agreed to our Refund and Return Policy. We value your satisfaction and will do our best to ensure a positive shopping experience with us.